Order preparation time ranges from 3 to 5 business days , with our shipping rounds being made on Fridays.

Standard delivery typically takes 5-7 business days , which is typically two weeks. These delivery times may vary, as orders originate from the Canary Islands and may experience delays due to customs clearance.

If your order hasn't arrived after three weeks, please contact us and we'll discuss the details.

Our customer satisfaction is our number one priority.

We offer a full refund when the product is unopened and unused, and a partial refund when the packaging is no longer accountable.

Please note that customers will be responsible for shipping costs.

If the products arrive with visible defects, please take photos and send them to us. We will contact you as soon as possible to clarify all the details and find a solution, including either a refund or a replacement product.

All direct payment gateways adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

If the product you are looking for is out of stock, please feel free to send us a message with the product you are looking for in the subject line.

We will send you a notification when they are back in stock.